Annie Howes Keepsakes

Jewelry Craft Kits & Supplies
DIY Kits & Supplies

* * * FOR KIT TUTORIALS * * *
* * * please click here * * *

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DIY Kits & Supplies
Deluxe Scrabble® Tile Pendant Kit
Basic Scrabble® Tile Pendant Supply Kit
Glass Tile Pendant Kit
Round Wood & Glass Collection Kit
Scrabble® & Glass Collection Kit
The Square Glass Tile Kit
Glass Tile Pendant Kit with Italian Florentine Papers
Glass Tile Pendant Kit with Chiyogami Papers
The Round Wood Pendant Kit with Chiyogami Papers
Bottle Cap and Glass Magnet Kit
Glass & Scrabble Party Packs
Resin Pendant Kit
Glass for Pendants
Glamour FX Clear Glass for Pendants
Clear Handmade Glass for Pendants
Glaze Gue & Resin
Glamour FX Seal
Glamour FX Glaze
Glamour Glue
JudiKins Diamond Glaze
3D Crystal Lacquer
Jewelry Adhesives - E-6000
Jewelry Adhesives - Epoxy 330
JudiKins MicroGlaze
Luxe Jewelry Resin
UV Resin
Bella Paint
Bella Paint for Glass and Metal
Bella Paint Kits with Fused Glass
wood tiles
Wood Squares
Wood Rounds
Scrabble Tiles for Pendants
Wood Rectangles
Bottle Caps and more
Bottle Caps
Flat Bottle Caps
Metal Hole Punch
Mini Dog Tags
Glue Pad Style Bails
Genuine Aanraku Bails
pendants, rings, bezels
Aanraku Bails
Pendant Trays for Glass and Resin
Bezel Cup Rings
Glue Pad Rings
Aanraku Key Fob
Photo Cuff Links
Mini Dog Tags
Pocket Watch Charms
Bracelets and Charm Bracelets
Resin Flower Cabochons
colored chains
Colorful Ball Chains
Magnetic Cable Chokers
Neodymium Magnets
Neodymium Magnets
tins to decorate
Blank Tins to Decorate
Papaer punches, burnishers and more
Bone Folder / Paper Burnisher
Paper Punches
Metal Hole Punch
Chiyogami & Italian Papers
Japanese Chiyogami & Yuzen Papers
Italian Florentine Papers
Bookmarks
Drawer Pulls
Heart Skeleton Key
Heart Lock Bracelet and Necklace
Pocketwatches
Fun DIY Projects!

* * * FOR KIT TUTORIALS * * *
* * * please click here * * *

 


GUARANTEE AND RETURN POLICY

Our goal is to offer only the finest personalized keepsakes available, those which will create lasting memories and provide years of enjoyment. Each product we create must meet our strict standards for workmanship and design. Before any item ships from our studio, it must pass a final inspection for quality and accuracy. Annie Howes Keepsakes stands behind the quality of every product produced.

If your order is not 100% free from defects in materials and workmanship, you may return it in new condition and in its original packaging for a prompt credit, exchange or full refund. Please email us if you have a question about a return or exchange. I will send a form that must be included with the return.

Personalized and Custom Items policy: If your item contains an error made by us, you will receive a corrected duplicate item. Unfortunately, we cannot accept returns or exchanges on our personalized or custom ordered items.

All returns or exchanges must be made within 30 days of receipt. Personalized items cannot be returned for reasons other than defects in materials or workmanship.

Cancellations and changes must be made by midnight Eastern Time of the same day you place your order. The best way to notify us about your change is to send an email to annie@anniehowes.com. Please include your order number and the word “CANCELLATION” or “CHANGE” in the subject line. You will receive confirmation that the cancellation or change request has been received.

CONTACT ANNIE:

Annie Howes Keepsakes
annie@anniehowes.com
www.anniehowes.com

SHIPPING

Each item is hand packed here in the studio. Each handmade item is handcrafted by me, right down to the hang tags on the pouches to the decorated tins. Each piece of my handmade glass is made by me from glass selection to cutting and firing. Each handmade glass piece is rinsed, washed, inspected and wrapped prior to shipping. Each kit is assembled by hand right here in the studio. Please allow for the time it takes to create and properly pack your order prior to shipping during peak shopping seasons.

All shipping is through the USPS unless otherwise stated or arranged. I do combine shipping and issue refunds at the time I print your shipping label.Orders typically ship in 2-3 business days.

Please be sure to provide your correct and current shipping address. If your order fails to reach you due to an error on shipping, I reserve the right to request additional shipping. If you have a suite or apartment number, this is required in order to reach the delivery address. I copy/paste your mailing address directly from your order.

BILLING vs SHIPPING ADDRESSES: Please provide the correct billing address. I reserve the right to cancel all orders if the billing information provided does not match the billing information of the credit card. This is required to help protect cardholders from fraudulent card use.

INTERNATIONAL: All customs duty fees and taxes are the responsibility of the buyer. Customs duties,
taxes, VAT, brokerage fees, or tariffs could be applied to your package at the discretion of your local customs officers or post office. I do not have any control over customs and the packages they randomly inspect, and packages I ship are no more likely to be inspected than any other package.

I do not mark international orders as "gift", that is against the law and I could face heavy fines and/or lose my business license. Please do not ask me to break the law.

"Any person who knowingly submits false or misleading export
information through the Shippers Export Declaration (SED) (or any
successor document) shall be subject to a fine not to exceed $10,000
per violation or imprisonment for not more than 5 years, or both.
Source: U.S. Code: Title 13 : Section 305 http://digbig.com/4fqcw. "

If you are in the UK, this link may be helpful: http://www.hmrc.gov.uk/customs/post/internet.htm

DELIVERY TO OVERSEAS PO BOXES: To prevent any delay on international shipping, please provide a telephone number if your order is being shipped to a PO Box outside the U.S. Customs forms require that I provide a telephone number on the customs form if the package is addressed to a PO Box.

If you would like a packing slip/receipt with your order, please indicate so in the "Comments Box" during checkout.

SHIPPING NOTIFICATIONS are sent by email to you the day I ship your order.

 

 

 


 
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